Friday, March 22, 2013

Odd Experience Dealing With The Govt Dept

Govt Bureaucracy

I just had a odd experience; I had to contact the Trillium Drug Program about why my anti-nausea medication was not covered; it's a rather costly medication, the most expensive of the three ($150 every two weeks) that I need to take to aide my chemo treatment.

The odd part was that the woman customer service rep delivered the information of what I now had to do in a flat monotone voice, without any emotion—even after I told her that I had cancer and it would extra work on my part to satisfy a bureaucratic requirment. I thought that I was talking to a machine, and not a human. 

It might be that we have already developed a machine-like human. Has anyone else experienced something similar?